Let’s face it.
Two things we hate to do are take the car to a mechanic and call a plumber.
Why are these tasks so difficult for us? Simple, we don’t trust them and feel vulnerable because we don’t know enough to realize if we are being taken advantage of.
In most cases, a plumber could walk into your house and tell you pretty much anything and it would be hard to argue. He or she could also overcharge you dramatically and there wouldn’t be much you could do about it.
So let’s take a look at what you can do to protect yourself against plumbers with morality problems or knowledge gaps about their profession.
When hiring a plumber, the very first thing you should do is eliminate any who are not licensed. You may get recommendations from friends or social media about someone who is great but if he or she is not licensed, avoid! Protect yourself at all times and you have no protection for damage done by someone who is not licensed and insured.
Once you have a list of licensed plumbers, research them carefully online. Reviews are a great way to vet any type of contractor. But beware! Reviews can often be fake. Look for a company that has reviews from several different sites. If contact info is included in the research, don’t be afraid to pick up the phone and call that person. Read the reviews carefully, look for warning signs of poor quality of work or extravagant fees.
Your next step if you have time is to get a quote from several plumbers. If they refuse to give a quote, scratch that company off your list.
Lastly, talk to the plumber in person or on the phone before you agree to contract their services. Get the exact amount you will be charged and precisely what work will be done so there is no gray area.
Once the plumber has completed the work and you are satisfied, make sure you “pay it forward” with a truthful review on several review websites such as Google, Yelp, Angie’s List and more. You are simply making it easier for the next customer.
Hiring a plumber should be a decision made after careful deliberation and research. Don’t skip these steps and your experience will be positive.